Frequently Asked Questions

General Questions

Quick Answers to Common Questions

Processing time depends on the service. Company registration may take 3–7 days, KRA services 1–3 days, while work permits and immigration approvals can take several weeks. After reviewing your case, we provide a realistic timeline.

In most cases, no. We handle submissions and follow-ups through official portals such as BRS, eCitizen, KRA, and NTSA. You avoid queues and unnecessary trips.

We manage the entire process — consultation, documentation, submission, follow-up, and approval — from start to finish.

Yes. We help you prepare every required document and handle the form submission process from start to finish to minimize errors and delays.

No consultant can legally guarantee approval. However, our expertise and accurate submissions significantly reduce rejections and delays, giving you a very high success rate.

Yes. All client data and documents are treated with strict confidentiality and professional care.

Consultation fees are non-refundable because they cover expert time and personalized guidance. However, we ensure every session delivers clear value and actionable steps.

Immigration & Work Permit Questions

Quick Answers to Common Questions

Typically 4–8 weeks depending on permit class and documentation completeness.

Common requirements include passport copies, academic certificates, CV, employment contract, company documents, and immigration forms. We provide a full checklist after consultation.

Yes. We handle renewals, extensions, dependent passes, and residency updates.

We review the reasons for rejection, correct errors, and resubmit or appeal where possible to improve approval chances.

Company Registration & Business Questions

Quick Answers to Common Questions

Usually 3–7 working days through the BRS/eCitizen system when all details are correct.

Yes. You can share documents digitally and we complete the process on your behalf.

Yes. We assist with KRA PIN, NSSF, NHIF, tax registration, permits, and ongoing compliance.

Absolutely. We support foreign investors with company setup, licensing, immigration, and legal compliance.

KRA, NTSA & Government Portal Questions

Quick Answers to Common Questions

Most PIN registrations are completed within 24–48 hours when documents are correct.

Yes. We file VAT, PAYE, and annual returns to keep you compliant and penalty-free.

Yes. We handle vehicle transfers, smart driving licenses, PSV licensing, and TIMS portal processes.

Late compliance may attract penalties or fines. We help you regularize and avoid further charges quickly.

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